Streamline Auto Body is aware how disturbing a damaged vehicle can be to you and your family. Therefore, we provide service dedicated to eliminating all your concerns. The following are answers to questions often heard at Streamline Auto Body.
Q: Do you guarantee your work?
A: Yes, we guarantee our auto body repairs with a Lifetime Transferable Warranty
Q: How long will it take to repair my car?
A: Collision repair times vary, given the severity of the damage. We are happy to keep you posted on the progress of your vehicle repairs.
Q: How long have you been in business?
A: Our auto body shop has been doing business in the Streamline, NJ since 1966.
Q: What insurance companies do you work with?
A: We work with all insurers.
Q: What happens if you find additional damage once you have started repairs?
A: If additional damage is found, we will inform you or your insurance company, of the supplementary damage. Upon receiving authorisation, we will continue repairs.
Q: How long after my car is painted can I wash it?
A: Your car can be hand washed at any time once repairs are completed. However, we discourage the use of automated wash facilities for at least 30 days.
Q: Do you have loaner cars available?
A: We refer our customers to Seaport Car Rentals and have arranged for special rates for our customers. We are also happy to give you a ride anywhere within a 10 mile radius of the shop.
Q: What if my car is not drivable?
A: We have 24 hour towing service 609-739-9470, and offer no cost towing programs
Q: Will my car be clean when I get it back?
A: All cars are hand washed, vacuumed and the windows are cleaned before you pick up your vehicle.
Q: What kind of cars do you repair?
A: We perform auto body repairs all types of vehicles, both foreign and domestic.
Q: If my vehicle’s frame is damaged, is it a total loss?
A: No, not necessarily. A car is a total loss only when the price of repairs exceeds a percentage of the insurance company’s determined value of your vehicle. Most newer cars are built using unibody (frame and body as one) construction. Our highly skilled technicians can return your vehicle to its original factory specifications.
Q: Can you match the paint colour?
A: Today’s modern factory finishes incorporate multiple layers of highly specialised paints. Streamline Auto Body has made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the repair process.
Q: Can I get other repairs done on my vehicle while it is in the body shop?
A: Yes, just let your estimator know what other work you would like so that he or she can make the necessary arrangements.
Q: How will I know when my car is ready for pick up?
A: When your vehicle has gone through all the appropriate quality control checks, Streamline Auto Body will contact you and make arrangements for pick up.
Q: Is anyone available to give me a ride?
A: Yes, we can pick you up or drop you off within a 10 mile radius of Streamline Auto Body.
If you have a question not addressed here or would like further clarification please don’t hesitate to contact us.